Managed IT Services

A proven approach to Managed IT Services

For over a decade, we have been providing a uniquely proactive approach to IT management we call the Velo Method SM. Using this method, we reduce IT issues and create a predictable IT environment for our clients.

Velo IT Group Headquarters in Downtown Dallas, TX.

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Strategic IT Solutions That Drive Productivity

Our team has been working together since 2006 to provide IT strength, strategy, security, and support to growing businesses through monthly, fixed fee agreements. Business owners and administrators experience a huge relief in IT management burdens when they make the decision to switch to our managed IT services program. They get the full benefit of our comprehensive approach to proactive IT management we call – the Velo Method SM.

The goals of the Velo Method SM are simple – reduce IT issues and allow business owners to focus on production rather than technology. The methodology itself is a finely tuned machine combining proactive IT maintenance, strong IT best practices, strategic IT planning, the industry’s best IT security tools, and world-class IT support.

Velo IT Group CEO Taylor Toce

WE KNOW YOUR TIME IS VALUABLE

Our Managed IT Service Solution Frees up your team from the burden of IT management

We want to help you recover time spent managing IT so that you can spend it on the things that matter most to you and your company. If you spent less time managing IT for your firm, what kind of return would you have on that time? What kind of return could you get if your team experienced less IT interruption each week?

With Velo’s managed IT services you can move forward with confidence as you build your company knowing you have a managed IT services team who cannot sleep if your IT systems are not supporting you every step of the way. Is it worth 15 minutes to discuss how you currently manage IT today and how Velo might be a fit for your company?

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HOW DOES IT WORK

We Partner With You To Support, Secure, Maintain, And Improve Your IT Infrastructure Through Our Four Service Delivery Teams.

Each team covers a different aspect of IT management for your company so at the end of the day, you’re completely covered. There are no loose ends, exceptions, or a la carte, add-on services. All of your IT infrastructure is managed by Velo’s highly experienced team.

For firms with in-house IT staff, we offer additional resources and support. We collaborate with your IT personnel, combining their institutional knowledge with our managed IT services team's expertise for the best of both worlds.

What Is Included?

We have four service delivery teams, and each one plays a critical role in our managed IT services.

With each of these services “baked-in” to your fixed monthly fee, you won’t have to sweat overage charges, on-site trips, or usage fees. Since we don’t send overage bills when you need us more frequently, we are highly motivated to ensure that your IT users experience as few issues as possible.

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IT Support
Helpdesk

Our support team is a world-class group of metrics-driven IT professionals who deliver outstanding customer service.

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Maintenance & Cybersecurity

Through a strategic, ongoing process, our strength team works to regularly maintain and align our clients’ IT environments with our list of 200+ best practices.

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IT Best Practice & alignment

Through a strategic, ongoing process, our strength team works to regularly maintain and align our clients’ IT environments with our list of 200+ best practices.

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Strategic
Consulting

Our strategy engineers compile a Velo Method alignment report to create a forward-looking roadmap of where improvements should be made to make your IT systems as efficient as possible.

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Partnership
‍

Our business model rewards stability, aligning our success with your seamless operations.

Two men looking at computer screen.

How Much does It Cost?

Part of our cost structure is a win-win setup.

In order to minimize usage-based billing, we have “baked-in” all aspects of it management into your monthly agreement so that the fewer issues you experience, the greater margin we experience.

We work diligently to reduce IT issues at every turn so that your users have to call less frequently, and we can partner with you to focus on the big picture – whether that’s growth, efficiency, or improved compliance and security measures.

You can expect to pay a fixed fee based on how many it users you employ each month, and the only expense you’ll incur outside of your managed it services cost will be related to upgrade and improvement projects. When it’s time for you to implement a new technology that you agree will add significant value, our professional services team will work with you and any third-party software companies or developers to ensure those projects go smoothly and deliver the intended value.

Request a quote
Velo IT Group Engineering Team

Make The Switch

Are you tangled up with an Managed Service Provider you've outgrown?

We know making changes about information technology management is a big decision. If you're looking for managed IT services for the distribution and wholesale industry, we would be thrilled to share our methodology with you and see if Velo SM might be a fit for your business.

Considering switching managed IT service providers? Replacing or augmenting an in-house IT department? Both require careful consideration for every detail. We’ve managed all of these transitions before, and our proven methods for onboarding are sure to impress even your slowest change adopters. Click the link below to view our Onboarding Roadmap and see how your business can make the switch to Velo!

Onboarding Roadmap

Let's Have A Conversation

Give us just a few quick details, and we can have a 15-minute conversation about the way you currently manage information technology, and how Velo IT GroupSM might be able to help.

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A proven approach to Managed IT Services

For over a decade, we have been providing a uniquely proactive approach to IT management we call the Velo Method SM. Using this method, we reduce IT issues and create a predictable IT environment for our clients.

Velo IT Group Headquarters in Downtown Dallas, TX.

How Much does It Cost?

Part of our cost structure is a win-win setup. In order to minimize usage-based billing, we have “baked-in” all aspects of it management into your monthly agreement so that the fewer issues you experience, the greater margin we experience.

We work diligently to reduce IT issues at every turn so that your users have to call less frequently, and we can partner with you to focus on the big picture – whether that’s growth, efficiency, or improved compliance and security measures.

You can expect to pay a fixed fee based on how many it users you employ each month, and the only expense you’ll incur outside of your managed it services cost will be related to upgrade and improvement projects. When it’s time for you to implement a new technology that you agree will add significant value, our professional services team will work with you and any third-party software companies or developers to ensure those projects go smoothly and deliver the intended value.

Request A Quote
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