Walter Martinez

Walter Martinez

Support Engineer

Tell us a little about yourself.

I have now been in Texas for most of my life, but am originally from Southern California. I got lucky growing up in such a melting pot of people from all walks of life. On the weekends, you can catch me watching soccer or playing volleyball. I enjoy traveling and finding the best places to eat wherever I end up. I have an extensive history of working and supporting clients, and thrive on establishing and maintaining professional relationships.

Why did you choose to work at Velo?

The mantra "Built to Serve" says it all. I believe they are providing a service at a level not seen elsewhere, that's something that spoke to me. Velo wants people who are driven and hungry, and I think that describes me well. It was a no-brainer.

What do you consider your greatest strength?

Compassion. Even for us in the industry, there is always the new "toy" or thing to learn. This is can also be daunting to those who work with tech every day. Being able to guide users to a resolution requires a kind and compassionate approach. No one wins if both parties end a call or meeting upset. I will always do my best to bring you to a resolution.

Favorite quote?

"Comfort is the enemy of progress" PT Barnum