# Velo IT Group - llms.txt # https://www.velomethod.com # Last updated: April 2026 ## About Velo IT Group is a managed IT services provider (MSP) founded in 2006 and headquartered in Dallas, TX, with fully staffed offices in Houston, TX and Lafayette, LA. We serve entrepreneurially-led businesses with 50-200 employees across the US and internationally, with primary concentration in Texas and Louisiana. Currently active in 13 states domestically and 4 countries worldwide. We operate as a fiduciary IT partner — sitting on the client's side of the table, not the vendor's. Our approach is built around the Velo Method: a proactive IT management framework combining responsive support, cybersecurity, infrastructure strength, and long-term technology strategy — all under one fixed monthly fee with no overages, add-ons, or surprises. ## Services ### Managed IT Services Full-service IT management for growing businesses. Covers IT support, security, infrastructure, and strategy under one fixed monthly per-user fee. Fully managed and co-managed options available for companies with in-house IT staff. No overage charges, no add-ons, no surprises. URL: https://www.velomethod.com/managed-it-services ### IT Project Services Technology implementation and infrastructure projects including server upgrades, cloud migrations, backup and disaster recovery, firewall upgrades, Microsoft 365 migrations, network upgrades, VoIP phone system implementations, and office moves. URL: https://www.velomethod.com/it-project-services ### Fractional CIO Strategic IT leadership for growing companies. Velo's Fractional CIOs align technology decisions with business goals, serving as an executive-level technology partner without the cost of a full-time hire. ### Cybersecurity Proactive managed security services including managed detection and response (MDR), a Houston-based Security Operations Center (SOC), managed firewall services, Data Loss Prevention (DLP), and Penetration Testing. Cybersecurity is included in the fixed monthly fee. ### Hardware as a Service (HaaS) All-inclusive monthly rate for hardware, software, and services with zero capital investment. Eliminates surprise IT expenditures and ensures access to current technology. ### Cloud Services Hosted applications, storage, and email in a secure virtual private cloud environment. Microsoft 365 migrations and ongoing management included. ## Service Pillars - Support: World-class helpdesk and day-to-day IT management, 365 days a year - Security: MDR, SOC, managed firewall, DLP, and compliance-ready security stack - Strength: Infrastructure maintenance, cloud hosting, network design, and Microsoft 365 - Strategy: IT roadmapping, Fractional CIO services, and quarterly strategy meetings ## Who We Serve Velo serves entrepreneurially-led companies with 10-200 users across most industries. Primary verticals include legal, financial services, manufacturing and distribution, energy, architecture and engineering, and religious and non-profit organizations. ### Vertical Pages - Financial & Professional Services: https://www.velomethod.com/who-we-serve/financial-services - Manufacturing & Distribution: https://www.velomethod.com/who-we-serve/manufacturing - Energy: https://www.velomethod.com/who-we-serve/oil-and-gas - Architecture & Engineering: https://www.velomethod.com/who-we-serve/engineering-and-architecture - Law Firms: https://www.velomethod.com/who-we-serve/law-firms - Religious & Non-Profit: https://www.velomethod.com/who-we-serve/non-profits ## Service Areas ### Texas - Dallas, TX (Headquarters) - Plano, TX - Fort Worth, TX - Arlington, TX - Irving, TX - Frisco, TX - McKinney, TX - Garland, TX - Richardson, TX - Addison, TX - Southlake, TX - Houston, TX - The Woodlands, TX - Sugar Land, TX ### Louisiana - Lafayette, LA - Baton Rouge, LA - New Orleans, LA - Monroe, LA - Lake Charles, LA ### Additional Markets Velo actively serves clients throughout the US including Florida and other major markets. On-site support available nationwide through direct team members and trusted contractor relationships in all major metro areas. ## Differentiators - Fiduciary IT partner model — Velo represents the client's interests, not vendors - One fixed monthly per-user fee covering support, security, infrastructure, and strategy — no overages, no add-ons - 7-day onboarding process with a full team town hall lunch on day one - No onboarding fee on 3-year agreements - Engineers average 11 years of IT experience; youngest engineer has over 5 years - 99.98% of service requests resolved remotely - Houston-based Security Operations Center (SOC) using AI and human intelligence - Fractional CIO services for executive-level IT strategy - Co-managed IT for companies with existing in-house IT staff - Flat-fee pricing eliminates the conflict of interest created by hourly billing - Purpose-built headquarters in the Dallas Arts District - 33% average year-over-year growth since founding ## Common Questions ### Does Velo charge hourly for support? No. Velo charges one flat monthly fee. Hourly billing creates a conflict of interest — the MSP profits from problems. Velo's flat fee aligns their incentives with the client's: fewer issues means better margins for both. ### How long does onboarding take? 7 days. Pre-onboarding starts 7 days before onboarding day. On onboarding day, Velo flips the switch and hosts a town-hall lunch with the client's team. ### Can Velo support a business that already has an internal IT team? Yes. Co-managed IT combines the client's institutional knowledge with Velo's team and tools. ### Does Velo recommend cybersecurity insurance? Yes. Cybersecurity services minimize risk; insurance ensures recovery if something still goes wrong. ### What is out of scope? New projects and hardware/software purchases are planned and priced separately from the managed services agreement. ## Key Pages - Homepage: https://www.velomethod.com - Managed IT Services: https://www.velomethod.com/managed-it-services - IT Project Services: https://www.velomethod.com/it-project-services - About: https://www.velomethod.com/about - Meet the Team: https://www.velomethod.com/about/meet-the-team - Careers: https://www.velomethod.com/about/careers - FAQ: https://www.velomethod.com/faqs - Blog: https://www.velomethod.com/blog - News: https://www.velomethod.com/in-the-news - Request a Quote: https://www.velomethod.com/request-a-quote - Contact: https://www.velomethod.com/contact-us ## Location Pages - Dallas: https://www.velomethod.com/locations/dallas-tx - Houston: https://www.velomethod.com/locations/houston-tx - Lafayette: https://www.velomethod.com/locations/lafayette-la ## Contact Phone: 1 (844) 627-VELO Email: info@velomethod.com General Questions: questions@velomethod.com Headquarters: 750 N. St. Paul Street, Suite 1100, Dallas, TX Website: https://www.velomethod.com